Get in touch
Direct line to our analytics team
Questions about chatbot performance data, monitoring dashboards, or session behaviour reports — we read every message and respond within one business day.
[email protected]
Support channels compared
Three ways to reach Brelovik — each suited to a different kind of need. Most technical questions get resolved fastest through the direct form above.
Email support
Suitable for detailed questions, document sharing, and anything that needs a written record.
- Response within 1 business day
- Threaded conversation history
- Attach screenshots or exports
- Async — no scheduling needed
Recommended
Contact form
Routes your message directly to the right team based on question type — no forwarding delays.
- Categorised routing by topic
- Prioritised queue for monitoring issues
- Same-day acknowledgement
- Structured intake — fewer follow-ups
Phone call
Best for urgent situations or when a real-time conversation saves more time than written exchange.
- Immediate verbal clarification
- No queue for critical outages
- Business hours only
- +1 514 395 9101